Softphone

Definition:

A softphone is a software-based phone system that allows users to make phone calls over the internet without needing physical hardware.

Key Elements of Softphones:

Device Compatibility: Softphones can be installed on various devices, including desktops and mobile phones.

Advanced Features: They offer functionalities such as video calling, click-to-dial capabilities, call recording, visual voicemail management, team messaging, and SMS.

Why Softphones Matter:

Softphones play a crucial role in modern unified communications by providing flexible solutions that adapt to evolving business communication needs. Their versatility enables seamless communication management from anywhere, enhancing business flexibility and connectivity while reducing the reliance on traditional office setups.